Privacy Policy

1. Introduction

SHRAJUTI ("we", "our", "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website shrajuti.com and use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address, billing address
• Business Information: For B2B customers - business name, GST number, business type
• Payment Information: Payment details processed securely through Razorpay (we do not store card details)
• Order Information: Products purchased, order history, delivery preferences
• Technical Information: IP address, browser type, device information, cookies

3. How We Use Your Information

• To process and fulfill your orders
• To communicate with you about your orders and account
• To provide customer support
• To send promotional offers (with your consent)
• To improve our products and services
• To comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share information with trusted third parties for delivery (logistics partners), payment processing (Razorpay), and email services (Resend). All partners are bound by confidentiality agreements.

5. Data Security

We implement industry-standard security measures including encryption (HTTPS), secure authentication, and access controls to protect your data from unauthorized access, alteration, or disclosure.

6. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookies through your browser settings.

7. Your Rights

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Data portability

8. Contact Us

For any privacy-related questions or to exercise your rights, contact us at: